Privacy/Terms & Refund agreement
Privacy Policy
Effective Date: 11/01/2024
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our site.
- Information Collection: We collect information you provide, such as your name, email address, shipping address, and payment details. We may also automatically collect data about your device, browsing actions, and purchase history.
- Use of Information: We use your information to process orders, communicate with you, and improve your experience on our website. We may also use your data for marketing purposes with your consent.
- Data Security: We use secure technology to protect your data. However, no system is completely secure, so please contact us immediately if you suspect unauthorized access.
- Third-Party Sharing: We may share your data with trusted third-party service providers (e.g., for payment processing, shipping). We do not sell or rent your information to third parties.
- Your Rights: You have the right to access, correct, or request deletion of your personal data. Contact us at greetings@juanlugarda.com to make any requests.
For more details, please contact us at Greetings@juanlugarda.com
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Terms of Service
Effective Date: 11/01/2024
By accessing or purchasing from our site, you agree to comply with our Terms of Service.
- Products and Services: Our products are handcrafted, and variations may occur. We do our best to represent each item accurately.
- Order Acceptance: We reserve the right to refuse any order for any reason. Prices are subject to change without notice.
- Payment: All payments are processed securely. You are responsible for providing valid payment details.
- Intellectual Property: All content on this site, including text, images, and designs, is our property and may not be used without permission.
- Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from your use of our site.
questions please contact us at greetings@juanlugarda.com
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Refund and Return Policy
Effective Date: 11/01/2024
We stand behind the quality of our products and want you to be fully satisfied with your purchase.
- Returns: We accept returns within 45 days of purchase. To be eligible, items must be unused, undamaged, and in their original packaging.
- Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original payment method within 15 days.
- Exchanges: We offer exchanges for defective or damaged items only. Please contact us within 5 days of receiving your order.
- Non-Returnable Items: Custom or personalized orders and final sale items cannot be returned or refunded.
If you have any questions, please contact us at greetings@juanlugarda.com